Alumnae Theatre Company
COVID-19 NOTICE
March 27, 2020
Over the past 2 weeks, we have been closely monitoring the evolution of the Coronavirus (COVID-19) outbreak and the recommendations of public health authorities as well as our federal, provincial, and municipal governments.
As a result of all of the new requirements and recommendations that have come forward this week, Alumnae Theatre Company has now made the decision to cancel or indefinitely postpone the final production of our mainstage season In the Next Room (or the Vibrator Play) by Sarah Ruhl originally scheduled from April 17 – May 2, 2020, in addition to our previous cancellation of the final two weeks of the New Ideas Festival in mid-March. These heartbreaking decisions were not ones that we came to lightly, but the health and wellbeing of our audiences, artists, staff, and volunteers is always our top priority. If you have tickets to a cancelled performance, you will be contacted by our Administrative Coordinator. Please see our ticket policy below.
We are also suspending all live activities at the theatre for the next two months until the end of May 2020, subject to instructions from Public Health authorities to determine when to resume our normal activities in order to prioritize the safety of our patrons, artists and volunteers. During this time Alumnae Theatre members are actively exploring alternative online ways to practice our craft and reach our audiences. Please check back on our website for updates.
We would like to thank all of the artists, production crews, and volunteers whose hard work and dedication have been affected by these measures. We are saddened that the vision, stories, designs and performances of these artistic teams will not be a part of our current season as planned and hope to find a way to bring this work to the stage in future.
Thank you for your understanding. Be well, stay safe and we hope to see you soon.
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Alumnae Theatre Company Ticketing Policy
There are 3 options available to patrons who have tickets for Weeks 2 and 3 of the New Ideas Festival (NIF). Patrons can opt to receive a credit, convert to donation or request a refund.
How to receive a credit:
Over the past 2 weeks, we have been closely monitoring the evolution of the Coronavirus (COVID-19) outbreak and the recommendations of public health authorities as well as our federal, provincial, and municipal governments.
As a result of all of the new requirements and recommendations that have come forward this week, Alumnae Theatre Company has now made the decision to cancel or indefinitely postpone the final production of our mainstage season In the Next Room (or the Vibrator Play) by Sarah Ruhl originally scheduled from April 17 – May 2, 2020, in addition to our previous cancellation of the final two weeks of the New Ideas Festival in mid-March. These heartbreaking decisions were not ones that we came to lightly, but the health and wellbeing of our audiences, artists, staff, and volunteers is always our top priority. If you have tickets to a cancelled performance, you will be contacted by our Administrative Coordinator. Please see our ticket policy below.
We are also suspending all live activities at the theatre for the next two months until the end of May 2020, subject to instructions from Public Health authorities to determine when to resume our normal activities in order to prioritize the safety of our patrons, artists and volunteers. During this time Alumnae Theatre members are actively exploring alternative online ways to practice our craft and reach our audiences. Please check back on our website for updates.
We would like to thank all of the artists, production crews, and volunteers whose hard work and dedication have been affected by these measures. We are saddened that the vision, stories, designs and performances of these artistic teams will not be a part of our current season as planned and hope to find a way to bring this work to the stage in future.
Thank you for your understanding. Be well, stay safe and we hope to see you soon.
__________________
Alumnae Theatre Company Ticketing Policy
There are 3 options available to patrons who have tickets for Weeks 2 and 3 of the New Ideas Festival (NIF). Patrons can opt to receive a credit, convert to donation or request a refund.
How to receive a credit:
- If patrons wish to exchange their ticket for a different production in the 2019/2020 or 2020/2021 season, a credit will be issued in the form of a gift certificate. Contact admincoordinator@alumnaetheatre.com, or call 416-364-4170 to set this up. Be sure to state full name, performance date, phone number and ticket code (located on the ticket and in the confirmation email).
- Please consider donating the value of your unused ticket to the Alumnae Theatre in the form of a donation. You will receive a tax receipt for the amount donated. Contact admincoordinator@alumnaetheatre.com, or call 416-364-4170 to set this up. Be sure to state full name, performance date, phone number and ticket code (located on the ticket and in the confirmation email).
- Patrons who prefer to receive a refund for their unused ticket should contact admincoordinator@alumnaetheatre.com, or call 416-364-4170 to set this up. Be sure to state full name, performance date, and ticket code (located on the ticket and in the confirmation email). Refunds must be issued prior to the date of performance.
